Skip to content
Skip to content
Xorcom

Hospitality

Hotel telephony that the front desk can actually run

Guest rooms, front desk and the property management system on one system. Available on a Xorcom appliance, as a virtual machine, or as a tenant on the MT Manager platform.

  • Marriott International approved vendor
  • Micros Oracle certified
  • Best of Show award for the Xorcom hotel phone system

Guest room, front desk and the PBX behind both

Hotel room telephone with front desk, housekeeping and room service keys
Guest room phone
Hotel front desk telephone and headset beside the reception terminal
Front desk position
CompletePBX permission table controlling what a room extension may dial
Check in changes room permissions

Complete Concierge

The hospitality application that sits between CompletePBX and the property management system.

  1. 01

    PMS interface

    Complete Concierge connects the PBX to the property management system, Micros Oracle certified.

  2. 02

    Check in and check out

    Guest arrival and departure change what the room extension is allowed to do.

  3. 03

    Wake up calls

    Set from the room or the front desk, delivered by the system.

  4. 04

    Room status

    Housekeeping reports room state from the room phone.

  5. 05

    Minibar posting

    Charges posted from the room extension to the guest folio.

  6. 06

    Voicemail cleanup

    Guest voicemail is cleared automatically at check out.

Published hospitality projects

Atton Hotel — Colombia

A hotel telephony migration that stayed invisible to guests

“Xorcom made our IP Telephony installation very smooth; the new Atton hotel VoIP phone system gives more personalized treatment to guests, facilitates better service opportunities to staff, and provides better control to the technical team.”

Atton Hotel, Colombia

Read the project

Island resort — Maldives

Island resort telephony with low running cost

“Xorcom made our IP Telephony transition very smooth; the new VoIP phone system gives more personalized treatment to our guests, facilitates better service opportunities to our staff, and provides better control to the technical team.”

Resort management, Maldives

Read the project

Springs Resort and Spa — Pagosa Springs, USA

Hospitality features and PMS integration at half the cost of competing bids

“We chose Xorcom because the hospitality-focused features of Complete Concierge, the Astribank hardware, and the PMS integration met our requirements perfectly at half the cost of some of the competing bids.”

Eric Hittle, Echo IT Consulting, integrator

Read the project

Hotel Paradies — Europe

From a failing PABX to a system in service on day one

“We were surprised how quickly the installation process went. We were able to use the new systems without problems on the afternoon of the first day.”

Hotel Paradies

Read the project

Quote a hotel phone system

Send us the room count, the property management system in use, and whether room extensions are analog or IP.

Get a quote Multi tenant hotel PBX