Skip to content
Skip to content
Xorcom

Xorcom · Business communications since 2004

Business phone systems.Built your way.

Xorcom combines IP PBX appliances, CompletePBX software and business phones for on premise, virtual, hosted and multi site communications.

Get a quoteExplore products
1U
Rack appliances
100+
Countries in service
ISO 9001
Certified manufacture
CompletePBX 5 administration dashboard showing system health, storage use and live call counters
0 calls in progress
Xorcom Swan modular 1U IP PBX appliance, front panel with FXS, FXO and Ethernet ports
Xorcom UC series IP desk phone, provisioned automatically from CompletePBX

One communications system. From the rack to the conversation.

Xorcom builds every layer: the appliance, the PBX software, the phones and the applications the people answering calls actually use.

  1. Xorcom 1U IP PBX appliance installed in a server rack with patched network cabling
    01 · PBX hardware

    The system starts in the rack.

    Swift and Swan appliances carry FXS, FXO, E1/T1 PRI, E1 R2, T1 CAS and BRI interfaces alongside SIP trunks, in one hybrid system built for continuous service.

    Appliances
  2. CompletePBX search results across extensions, trunks and dial plan objects
    02 · CompletePBX

    The software that runs every call.

    Dial plan, class of service permissions, trunks, phone provisioning, queues, recording and analytics, written and maintained by Xorcom on Linux and Asterisk.

    CompletePBX
  3. Close crop of a Xorcom UC series IP desk phone showing the display, keypad and programmable keys
    03 · Business phone

    The handset on the desk.

    UC series IP desk phones and CloudPhone softphones are provisioned from the PBX, with HD sound, programmable keys and full business telephony.

    Phones
  4. A receptionist lifting the handset of a Xorcom desk phone at a hotel front desk
    04 · The conversation

    The person who answers.

    A guest calls reception, a patient calls the clinic, a customer calls the operations desk. The system exists so that call reaches the right person.

    Where Xorcom works

Your communications infrastructure. Your rules.

The same CompletePBX platform, configured four ways. Choose the model that suits the building, the budget and the lines you already have.

Xorcom IP PBX appliance installed in a customer rack with analog and SIP interfaces patched in
The appliance lives in your rack, with your lines terminated on it
  • FXS, FXO, E1/T1 PRI, E1 R2, T1 CAS, BRI
  • SIP extensions and trunks in the same system
  • Reuse existing cabling and handsets
  • Swift and Swan product families
On premise in detail

CompletePBX 5

The software that runs the whole system.

CompletePBX 5 dashboard with system health, storage use and live call countersCompletePBX global search results across extensions, trunks and dial plan objectsClass of service permission table in CompletePBX showing per extension call permissionsXorcom wallboard showing callers in queue, free agents and service levelStatExplorer call analysis with lost calls, queue wait duration and agent statistics

System health, storage use and calls in progress

CompletePBX is Linux and Asterisk based PBX software, written and maintained by Xorcom. It carries the dial plan, class of service permissions, phone provisioning, queues, call recording and analytics, in every deployment model, with no per user licence fees.

Explore CompletePBXDownload the free VM

Applications included with the platform

  • CloudPhone desktop

    Use your extension on PC or Mac, transfer calls, record calls, set do not disturb.

  • CloudPhone mobile

    Full mobility for CompletePBX users on iOS and Android.

  • Wallboards

    Real time call centre dashboards for SLA, free agents, callers in queue and system load.

  • StatExplorer

    Analyse lost calls, queue wait duration, saturated trunks, agent and queue statistics.

  • Switchboard

    Live view of extensions and calls for operators and supervisors.

  • Complete Concierge

    Hotel PMS interface for check in, check out, room status and wake up calls.

Hardware built to stay in service.

Xorcom designs and builds the appliances, the telephony interfaces and the phones, so analog, digital and SIP telephony live on one dial plan for years, not for one product cycle.

Macro detail of a Xorcom appliance front panel: status LEDs, ventilation slots and brushed metal chassis
Front panel · status indicators, per interface
Macro detail of the rear port block: RJ11 FXS and FXO sockets, gigabit Ethernet and grounding point
Port block. Analog lines and extensions terminate on the appliance itself.
Macro detail of a Xorcom UC series desk phone: display, programmable keys and keypad
UC series handset. Programmable keys for lines, queues and colleagues.
All productsSpecify a system
Xorcom rack mount IP PBX appliance photographed at an angle in service
1U chassis, engineered for the rack and for field service.
Close up of a numbered port block on an appliance front panel
Numbered ports, so a technician can trace a line without a manual.

Where a Xorcom phone is already ringing.

Hotels, clinics, schools, plants, depots, agencies and service providers. Every one of them has a counter, a desk or a control room where a call has to be answered.

Hospitality

The property runs on the phone at the desk.

Complete Concierge connects CompletePBX to the property management system, so check in, check out, room status and wake up calls are one operation, not two systems.

Hotel guest room with the bedside telephone in the foreground
Guest room · bedside extension
Hotel room telephone with dedicated front desk and housekeeping keys
Front desk and housekeeping keys

One request, four operational states

Hotel phone systemsHotel projects
Reception desk telephone in use at a hotel front desk
Reception · the desk that answers

Xorcom made our IP Telephony installation very smooth; the new Atton hotel VoIP phone system gives more personalized treatment to guests, facilitates better service opportunities to staff, and provides better control to the technical team.

Atton Hotel, Colombia · Atton Hotel, Colombia

Marriott International approved vendor. Micros Oracle certified. Internet Telephony Best of Show award for the Xorcom hotel phone system.

AI virtual agents, inside CompletePBX

The call is answered by the PBX itself.

AI virtual agents are built into CompletePBX from version 5.3.0. No third party account, no separate platform. The call arrives on your own trunks and can be transferred to a person on a desk phone.

Xorcom UC series IP desk phone with an incoming call presented on line 1

Line 1 · incoming, extension 204

Live call

Agent: Reception · trunk SIP-1

  1. Incoming call, 09:41, trunk SIP-1

  2. Virtual agent

    Good morning, Riverside Clinic. How can I help?

  3. Caller

    I need to move my appointment to Thursday.

  4. Intent: reschedule appointment

  5. Virtual agent

    I can put you through to reception now.

  6. Transferred to extension 204, queue Reception

AI virtual agent configuration screen inside CompletePBX
Configured in CompletePBX, alongside the dial plan.
AI virtual agentsAsk about a pilot
Xorcom IP PBX appliance in service in a customer rack

Built for systems that cannot simply stop ringing.

Xorcom has developed voice communication solutions since 2004, sold and installed through authorised distributors and resellers, with regional technical support and online training.

2004
Building voice communication systems since
0+
Countries with installed Xorcom systems
0
Internet Telephony Best of Show awards
ISO 9001
Certified quality management

The Xorcom phone system implemented by tTech and the call accounting system from Hansen Software have resulted in significant cost savings to H&L while improving communications both within H&L and with its customers.

tTech, integrator · Hardware and Lumber, Jamaica
Read the project

Choosing Xorcom phone system enabled us to invest more money in the hands of the kids, in the form of laptops and i-Pads.

Doug Jensen, Director of Technology, El Dorado Public Schools
Customer projectsPartner programme

Build the phone system that fits your business.

Send the extension count, the trunk types and the interfaces you need to keep in service. A Xorcom specialist will specify the system with you.

Get a quoteExplore products

Sales enquiries sales@xorcom.com

Xorcom product range: rack mount IP PBX appliances, telephony interfaces and UC series IP phones