Hospitality — Colombia
A hotel telephony migration that stayed invisible to guests
“Xorcom made our IP Telephony installation very smooth; the new Atton hotel VoIP phone system gives more personalized treatment to guests, facilitates better service opportunities to staff, and provides better control to the technical team.”
| Customer | Atton Hotel |
|---|---|
| Sector | Hospitality |
| Location | Colombia |
| Challenge | Replace hotel telephony without disrupting guest service or discarding room cabling. |
| Environment | Hotel property with analog room extensions and a property management system in daily use. |
| Solution | Xorcom hotel phone system with the Complete Concierge PMS interface, running CompletePBX. |
Results
- Smoother installation than expected
- More personalised guest treatment
- Better control for the technical team
A similar site to solve?
Send us the property or branch details and we will specify the equivalent system.